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How to respond when students give wrong answers

By Bonni Stachowiak | July 22, 2014 | | XFacebookLinkedInEmail

We all know just how wrong students can be when they answer a question in class. There have even been entire books devoted to the subject. A student indicates that his favorite hue is “Jackman,” while another submits the following sentence as her essay on the enlightenment:

‘The Enlightenment had many great thinkers, none of which come to mind currently.”

My students have told me that I have a unique ability to not make students look dumb, when they give a completely wrong answer. I think it is probably because I have no doubt given my share of wrong answers throughout my educational experience. Students tell me that I am able to avoid being transparent about just how wrong students are, while still indicating that their answers were incorrect.

wrong student answers

When students have given me this feedback, they have shared how much it both made them laugh (they thought about how hard it must have been for me not to let on just how dumb the student's answer was) and also respect me more (because I didn't just let the wrong answer pass). It wasn't anything I had given much thought to, until the feedback kept being repeated to me.

Here are a few thoughts on how to approach incorrect answers in the classroom:

Ask for an example

Invite the individual to give you an example of what she means by her answer. “What would be a time when you have seen that happen?” “Can you give me an example of how that might factor in?” It may be that the student isn't wrong in her thinking, but just in how she initially communicated her idea.

Help them save face

Because whatever it is we are talking about often didn't make sense to me when I first heard about it, either, I often say something like, “I can see why you might think that. I had that same theory, too.”

Be cautious of humor

Any type of humor directed at the student should be avoided. If you are comfortable with it, you might use a bit of self deprecating humor, such as, “I want to make sure I'm understanding you correctly and I know I didn't get enough sleep last night, so help me out a bit…” However, self deprecating humor should be used sparingly and only if you have evidence that the students have already gained respect for you and find you credible.

Don't beat around the bush

Even though you don't want to embarrass the student, you also don't want to call even more attention to the his wrong answer. It will be better for everyone involved if you identify where the answer was lacking and either ask if anyone else has a different take, or provide the correct answer yourself.

Express thanks for participation

It can really help build a climate of trust in the classroom if you genuinely express your thanks to the student for sharing his perspective. “Thanks, John, for taking a stab at an answer. It's great when we can start thinking through how this might work, together. I'm wondering if anyone else has another perspective?”

Soften your correction

At times, you may want to dive right in with a correction, but do so  in a softened way. “I'm not sure I can get there with you, Laura, but I think you might be confusing it with another topic we spoke about previously. Remember, the balance sheet is used to determine what a business is worth if we pay off those liabilities and sell those assets… You might be thinking about the income statement.”

[reminder]How do you usually handle when students give wrong answers in class?[/reminder]

 

Filed Under: Teaching Tagged With: questions, teaching

Bonni Stachowiak

Bonni Stachowiak is the producer and host of the Teaching in Higher Ed podcast, which has been airing weekly since June of 2014. Bonni is the Dean of Teaching and Learning at Vanguard University of Southern California. She’s also a full Professor of Business and Management. She’s been teaching in-person, blended, and online courses throughout her entire career in higher education. Bonni and her husband, Dave, are parents to two curious kids, who regularly shape their perspectives on teaching and learning.

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Comments

  1. duke says

    July 26, 2014 at 8:16 am

    I tend to simply say tell me more about that idea. Usually they solve the problem themselves as they talk it out. The whole concept of critical thinking and self discovery so so important to foster.

    • Bonni Stachowiak says

      July 26, 2014 at 9:25 am

      Thank you for the reminder of just how powerful it can be to simply say, “Tell me more about…”

      I’m doing some reading this morning about the research on the effectiveness of PowerPoint visuals to enhance learning. The study I am looking at had to do with the simpler the diagram – the better. The goal was to get the learner to make inferences and test their theories to improve their understanding.

      If we try to fill in too many of the blanks for them, either visually or orally, we really reduce their ability to learn. Thanks again for the reminder of this simple-yet-powerful approach.

  2. LeeAnn says

    March 5, 2019 at 7:32 am

    Reading this, I am reminded of a TEDTALK by Eduardo Briceno which discusses the learning zone. If you have not seen it, I believe you may find it of interest: https://www.youtube.com/watch?v=KaiwGb0csas
    This video discusses the importance of allowing students to feel safe in the “learning zone” and make mistakes. However, it is the nature of education (some believe) to encourage only the performing zone (always being right, for example). How do you think this plays into assessment in the Post-Secondary classroom?

  3. Esteban Cruz says

    August 26, 2019 at 3:30 am

    I think the “don’t beat around the bush” approach isa very important because sometimes its easy to make some embarrassed wen they don’t get the right answer and when someone keeps bringing it up it can make the students inferior. Therefore, I agree with the article that maybe we should let another one of the students team mates elaborate on the answer because maybe the student who gave the “wrong” answer was on the right track but just got some things confused.

Trackbacks

  1. In Case You Missed It - Teaching in Higher Ed says:
    July 20, 2018 at 5:56 pm

    […] How to Respond When Students Give Wrong Answers – I have regularly been told I do this well. I’ll take it, since there are so many other aspects of my teaching that I’m continually hard on myself about. […]

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